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Contact

Official channels for infrastructure coordination.

We route investor, ecosystem, media, security, and operations requests through dedicated channels to keep communication clear, traceable, and accountable.

ChannelsContact formSecurity reportingResponse guidanceTypical response: 1–3 business days

Contact channels

Route requests to the right inbox.

Each channel is scoped to keep conversations clean and fast to triage. Use the subject presets for best routing.

Investor relations

investors@deekeen.com↗

Funding conversations, investor updates, and diligence requests.

Subject preset included

Ecosystem partnerships

partners@deekeen.com↗

Strategic collaboration on platform-layer decentralized infrastructure.

Subject preset included

Media and press

media@deekeen.com↗

Interviews, media requests, and corporate announcements.

Subject preset included

Operations and support

support@deekeen.com↗

Operational issues and general service coordination.

Subject preset included

Security reporting

Responsible disclosure

For potential vulnerabilities or security-sensitive observations, use the dedicated channel. Include reproducible context and impact.

Disclosure inbox

security@deekeen.com

Include: component, steps to reproduce, expected vs observed, severity estimate, and any logs/traces.

Response guidance

Help us route faster.

Clear context improves triage speed and reduces back-and-forth.

Use a clear subject line indicating request type.

Include context and expected outcome for technical requests.

Send vulnerability reports to the dedicated security channel.

Careers

Team inquiries and opportunities.

careers@deekeen.com

Direct message

Send a message from this page.

This form posts to our secured contact endpoint and forwards your request to the operations mailbox.